Customer Care
Purchasing your Argentium Silver with ESL Purchasing your Argentium Silver with ESL
Eternal Silver operates a Security Policy designed to protect your privacy
by making your personal information secure. If you are purchasing any of our
products, please familiarise yourself with the policy below.
Security Policy
This Site takes precautions to
help maintain the privacy and security of your information. For example, you are
required to enter a valid Email address and Password before any personal
information can be displayed. This Site encrypts the information transmitted
between our server and your browser. Also, if there is no activity on a page for
an extended period of time, the Site automatically logs you off. When that
happens, you need to log on again using your Email address and Password.
Why Are Cookies Important?
To identify one page
request from another, this Site uses a common technique called "HTTP-header
cookies". These cookies do not contain any personal information. They just
indicate that a page request is from someone who has already logged on. Your
browser may be set up to warn you whenever a site sends your browser a cookie.
If a pop-up message asks you to accept or reject the use of cookies, you should
accept it. This Site will not work without them.
What Is Encryption?
Encryption is a mathematical
process that transforms a message to conceal its meaning. Encryption is used to
protect messages from eavesdropping, tampering, or forgery over the Internet.
This Site uses Secure Sockets Layer (SSL) to encrypt personal information
transmitted between our server and your browser.
What Is SSL and How Can I Tell That It Is in Effect?
SSL uses public-key encryption using keys of various sizes, 40-, 56-,
128-bit, etc. The larger the key length and number of possible keys, the more
difficult it is for unauthorised persons to decrypt or read the message. For
example, messages encrypted with a 128-bit key are much more secure than a
message encrypted with a 40-bit key.
The size of the key is tied to a
specific browser installation. This secure Site only accepts browsers with a
minimum encryption strength of 128-bit. The Site provides the maximum level of
encryption supported by your browser. When you use this Site at work, only the
browsers provided or authorised by your employer should be used.
When
you use this Site at home, you can download browsers with 128-bit encryption or
higher from either Netscape or Microsoft at no cost other than connection time.
The encryption technology in these browsers is subject to U.S. export
regulations and U.S. laws and generally may not be exported to certain
countries. For more information, visit the browser manufacturer's Web site.
If the URL of a secure document begins with "https://", the "s" indicates a secure channel to the server. Also, when security (SSL) is present, both Microsoft® Internet Explorer and Netscape Navigator® display a padlock icon, which is closed once a secure channel is established.
Why Do I Need to Use a Particular Browser?
To
maximise the privacy of your information and provide a consistent visual
presentation, a relatively current and capable browser is required. For example,
the browser must support JavaScript™, cookies, and SSL. For enhanced security, a
browser version that uses 128-bit SSL encryption or higher is recommended.
